Refund policy

Refund policy

Due to the nature of our product we do not offer returns, exchanges or refunds unless under the circumstances our product does not meet Australian consumer guarantees

For any issues with your order please contact us at hello@bubblethetrouble.com


Damages and issues


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Our soap toppings may become loose during transport. 


Exchanges, refunds or non-returnable items


Our soaps  cannot be returned as they are considered a personal care good. Please get in touch if you have questions or concerns about your specific item.